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Purchase Guidelines

Detailed shopping steps
(1) Log in to your member account. If you have not yet become a member of this site, please go to register (you can also shop without a member account, and you will receive a HK$30 shopping bonus for new registered members
(2) When you find the product you like, please click on the picture to enter the product detail page. After selecting the size and color, click "ADD TO CART", and the shopping cart will automatically update the newly added products
(3) Guests can continue shopping, or press the shopping cart icon to select "Checkout" to go to the next step
(4) After checking the contents of the order, please select the delivery location, delivery method, and payment method
(5) After checking the order information is correct, please click "Proceed to Checkout" to proceed to the next step
(6) Please fill in the customer information and delivery information. If you need to inform us, please leave a message in the " Remarks for Shop " column. After checking the information, please click "Place Order" to go to the next step
(7) Please fill in the information on the payment page to complete the payment. The payment process is encrypted by SSL. Chicutie will not obtain your credit/debit card password or personal information
(8) After the payment is successful, the system will display the order number and order information. Customers should save this order number for future order inquiries
(9) We will immediately confirm the order by email
(10) After receiving the payment, we will immediately notify the warehouse to stock up
(11) After confirming that all the items in the order are ready, we will ship the order according to the delivery method of the order, and inform you of the shipment status and SF waybill number by email. You can check the logistics on the SF Express website through the SF waybill number. information. It will be delivered to the designated delivery address about 3-4 days after shipment.In case of public holidays, or force majeure factors (such as typhoons, earthquakes, floods, etc.), the delivery time will be delayed. I apologize for the inconvenience, thank you.

*If you have any questions, please get in touch with us in the following ways

Online Service: Facebook Messenger-Chicutie

Email: service@chicutie.com